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Information and advice on Novel Coronavirus (COVID-19)

Kids Biz OSHC Coronavirus Update – 24 March 2020  

We would like to confirm that Kids Biz is continuing to take bookings for the April Vacation Care program, and is unaffected by the Pupil-Free days recently announced for ACT Public Schools. As an essential business we are working closely with the ACT Education Directorate, and at this time the advice is that no changes to Vacation Care are required. Please note however that advice is rapidly changing, and we will keep you informed of any updates. 

 

Please note that if Kids Biz is required to close no fees will be charged for days that we are not open. If Kids Biz remains open and you choose not to send your child, usual fees will apply. CCS can now be claimed for up to 62 absences per financial year. Further absences can also have CCS applied where you have a medical certificate for your child after the 62 absences have been used. Bookings can be cancelled with no charge when at least seven days’ notice is provided. 

 

What additional processes will be in place at Vacation Care? 

We would like to provide reassurance that Kids Biz will be enforcing additional measures at the service including: 

  • Reduced number of attendees; 

  • additional hygiene practices; 

  • additional cleaning; 

  • social distancing; and 

  • revised activities.  

This includes variations in programmed activities, spread out eating areas, and frequent cleaning. All processes are being regularly reviewed, and further strategies will be implemented as required. Persons who are unwell or who have returned from overseas in the 14 days prior must not attend the service. 

 

Mental Health Support 

The Coronavirus pandemic may result in additional stress and feelings of unease amongst both children and adults. We recommend this PDF for talking to your children about Coronavirus. Our educators will also continue to support children with any stress they may be experiencing at this point in time. Beyond Blue also has some useful information to support mental wellbeing during the Coronavirus pandemic. 

 

Information and advice on the Coronavirus is available from the Australian Department of HealthACT Health, and NSW Health.  

Additional Child Care Subsidy (Temporary Financial Hardship) 

If you are experiencing financial hardship due to the impacts of COVID-19 you may be eligible for the Additional Child Care Subsidy (Temporary Financial Hardship), which can assist with the cost of childcare. For more information, including how to apply, please click here. Services Australia also has additional support and resources available to assist, which can be viewed here.  

 

Further information on COVID-19 (Novel Coronavirus) can also be found on the Department of Health website: https://www.health.gov.au/ and the ACT Health Directorate website: https://health.act.gov.au/ 

Kids Biz OSHC Coronavirus Update – 17 March 2020 

Information regarding the current outbreak of COVID-19 (Novel Coronavirus) is rapidly changing, and Kids Biz is closely monitoring Government advice and recommendations to minimise the risk to children, families and educators at our services. We will continue to keep you up to date on any changes to the current situation as it relates to your care arrangements. 

 

Vacation Care Program 

At this stage Kids Biz is continuing to take bookings for the April Vacation Care program, and will continue to do so unless we are advised by the Government that the service is required to close. We will keep all families updated on any changes. We will also be implementing additional hygiene practices and running activities with smaller groups.

 

In accordance with ACT Education Directorate advice, the excursions planned for the April School Holidays will not be going ahead. Instead, extended sports sessions and on-site activities including gymnastics, our reading corner, lego and building blocks, drawing, colouring, art, music, giant wooden games and a chill out zone will be available.

 

Our planned incursions will still be going ahead, and Kids Biz is currently looking into alternate on-site options for days where excursions were previously scheduled.

 

What happens if Kids Biz is required to close? 

Kids Biz is working very closely with the ACT Education Directorate and the advice as of 17 March 2020 is that schools and OSHC services are not required to close at this time, however Kids Biz is preparing for the possibility of a required closure. If this occurs Kids Biz will provide further information via email. No fees will be charged for days we are not open if the service is required to close, and fees paid in advance can either be credited towards future bookings or refunded. 

 

Please be aware that Government advice is regularly changing, and Kids Biz may be required to close on short notice. We will inform you straight away via email if we are required to close.

 

If Kids Biz remains open and you choose not to send your child, usual fees will apply. CCS can be claimed for up to 42 absences per financial year. Further absences can also have CCS applied where you have a medical certificate for your child after the 42 absences have been used. Bookings can be cancelled with no charge when at least seven days’ notice is provided.

 

What measures are in place at Kids Biz to minimise the spread of the virus? 

Any person returning from overseas will be required to self-isolate for 14 days and will be unable to attend Kids Biz services during this time. This includes both children and educators. 

 

Kids Biz management are actively monitoring advice from the Australian Department of Health, ACT HealthNSW Health and the ACT Education Directorate about the pandemic. Kids Biz is also receiving regular advice on how to respond to the COVID-19 outbreak from the Australian Department of Health and the ACT Education Directorate via the Children’s Education and Care Assurance (CECA) team.

At the service hygiene practices will be re-enforced with educators and children. All educators will wash their hands upon arrival at the service and regularly during the day. Children will be reminded of the correct handwashing procedure and best practice for sneezing and coughing and required to wash their hands frequently. Soap and hand sanitiser will be available for children, educators, and families at the service to use. Frequent touch points including iPads, door handles and walkie talkies are regularly wiped with anti-bacterial wipes. 

 

Children or staff members experiencing flu-like symptoms must not attend Kids Biz until they have recovered.

 

Further information on COVID-19 (Novel Coronavirus) can also be found on the Department of Health website: https://www.health.gov.au/ and the ACT Health Directorate website: https://health.act.gov.au/

 

We also understand that many families are in need of care during this difficult time and we will do everything we can to support you and provide an enjoyable holiday experience for your children. As developments continue, we won’t bombard you with emails but we will provide you with appropriate updates. As always, we are here to help. Please contact us if you have any queries.